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Common Questions //

​​Who do I contact for billing questions?

Please contact our billing department at 877-910-3272

How should I prepare for an EMG?

Notify your doctor if you are on any blood thinners, have a pace maker or implanted defibrillators.

Do not put any lotions or oils on the skin.

Please wear comfortable clothing that does not obstruct the area that your doctor will be evaluating.



What should I prepare prior to my visit?

We ask that you compile a list of medications you are taking as well as any supplements, vitamins or anything else.  Please include other conditions for which you are being treated.  Write down symptoms you've been having and for how long.  Write down any trigger symptoms that start and attach of your condition or worsen it.  If it helps you relax and aleviates some of the pressure when coming to our facility for the first time, we encourage you to bring a friend or family member.  We also encourage you to write down any questions in advance related to your condition, possible diagnosis and treatment.

I’ve been scheduled for a neuropsychological assessment. What can I expect?

Individuals undergoing neuropsychological assessments will work with our administrative staff to be scheduled for a clinical interview with a neuropsychologist and a testing session. This session consists of the completion of paper and pencil and/or computer tasks as well as self-report measures. The session time can range from one to four hours and is patient-dependent. The neuropsychologist will construct a battery of tests best suited to assess the individual needs of each patient, including age, medical and psychiatric histories, stamina, sensory perception (i.e., hearing, vision), and cooperation.

I’ve finished my neuropsychological assessment. Now what?

Our patients and their families are always encouraged to follow up with their referring provider for discussion of results and continuing care. For a comprehensive discussion of results and recommendations and to answer any questions, it is also recommended that they meet with their neuropsychologist. Neuropsychological evaluations are not conducted often, typically only once yearly.

Health plans //
  • Aetna Performance Network

  • AZ Foundation

  • Banner

  • BCBS Advantage & UHC AARP Medicare Complete BHN Network) (8/1 for Human, Cigna, & Aetna products)

  • BCBS

  • Aetna Leap (new add on)

  • *SW Service Administrators

  • *Anthem

  • *Ameriben

  • ChampVA

  • HONOR Health Employee Ameriben

  • AHCCCS

  • Bridgeway

  • Health Choice

  • One Care & Care 1st

  • Mercy Care

  • Mercy Maricopa

  • UHC DualComplete & Community Plan –

  • Cigna-

  • Open Access Plus, PPO, & HMO

  • Connect Network

  • HealthSprings

  • Local Plus

  • Coventry

  • MHBP

  • First Health Network

  • Health Net

  • AzPCP Network

  • Humana

  • Choice Care Network

  • Medicare

  • Multiplan/PHCS

  • Tricare for Life

  • United Healthcare

  • Military West (Tricare Prime)

  • Lifeprint

  • Phoenix Health Plan

Please contact us if you do not see your insurance plan listed.

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